Privacy Policy – D5 Design Factory

At D5 Design Factory, we take the privacy and protection of your personal information seriously. This Privacy Policy describes the types of personal information we collect from you through our website, services, design consultations and any other form of communication, whether online or offline, through our website www.d5designfactory.com

It also explains the purposes for which we collect this information, how we use it, the parties with whom we may share it and the measures we take to protect the security of your personal data. If you have any questions or require more information about our Privacy Policy, please feel free to contact us.

1. Consent

You are advised to carefully read this Privacy Policy before using or accessing any of our services or website. By accessing or using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information Collected

The personal information that you are asked to provide and the reasons for requesting it will be clearly explained at the point we ask you to provide your personal information.

We may collect:

Personal Information: Name, phone number, email address, company name and address.
Project Information: Details related to interior design, residential and commercial spaces, construction requirements, budget, design preferences, and project location
Non-Personal Information: Browser type, IP address, device type and browsing behavior when visiting our website.

If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, attachments, and any other details you choose to provide. When you submit inquiries or request a consultation, we may collect contact details including name, organization, email address, phone number and project details.

3. How We Collect Data

We collect data in the following ways:

Information You Provide Directly: We receive and store information that you enter on our website or submit through inquiry forms or provide through phone, email, or direct consultation.
Automatic Information: We use cookies and similar technologies to collect certain information automatically when you interact with our website.
Email Communications: We may receive confirmation when you open emails from us or click links within our emails. You can opt out of marketing emails at any time using the unsubscribe option.

4. Data Usage

The information collected may be used for the following purposes:

  • To provide, operate and maintain our website and services
  • To improve and personalize user experience
  • To understand customer requirements in interior design, construction and space planning
  • To design and execute residential and commercial interior projects
  • To communicate with clients, contractors, vendors and service providers
  • To provide project updates, consultation details and customer support
  • To send promotional communications related to our services
  • To process inquiries, project requests, or service bookings
  • To detect and prevent fraudulent or unauthorized activities
  • To comply with applicable legal and regulatory requirements

5. Advertising Partners Privacy Policies

Third-party advertising partners may use technologies such as cookies,  web beacons in their advertisements and links appearing on our website.

These technologies automatically receive your IP address when advertisements are displayed in your browser. They are used to measure advertising effectiveness and personalize advertising content.

D5 Design Factory does not have access to or control over these cookies used by third-party advertisers.

6. Retention of Data

D5 Design Factory retains collected data only for as long as necessary to:

  • Provide services and complete interior and construction projects
  • Fulfill business or legal obligations
  • Resolve disputes
  • Enforce agreements
  • Support legitimate business interests

The duration of data retention may vary depending on the nature and purpose of the data collected.

7. Where We Store Data

Data collected under this Privacy Policy is securely stored on servers located in India and protected using appropriate technical and organizational security measures.

8. Children's Information

Protecting children’s privacy online is important to us. D5 Design Factory does not knowingly collect personal information from children under the age of 18.

If you believe that a child has provided personal information on our website, please contact us immediately and we will take prompt action to remove such information from our records.

9. Changes to This Privacy Policy

Changes in laws or updates in business practices may require modifications to this Privacy Policy. D5 Design Factory may update this policy from time to time.

Users are encouraged to review this page periodically for any updates.

The Privacy Policy may be changed without prior notice and it is the responsibility of users to review the policy each time they use the website.

10. Grievance Officer

GRIEVANCE OFFICER – D5 DESIGN FACTORY

Email: d5designfactory@gmai.com

Working Days: Monday to Friday
Time: 10:00 AM to 6:00 PM

In case users have any discrepancies or grievances in connection with this Privacy Policy, they may contact the Grievance Officer mentioned above.ures.